Use of cookies

Use of Cookies

1. Information about us

The Caravan Club Limited, trading as the Caravan and Motorhome Club, is the owner and operator of (our website). We are a company limited by guarantee registered in England and Wales under company number 646027. Our registered company address is: The Caravan Club, East Grinstead House, East Grinstead, West Sussex RH19 1UA. Our VAT number is 239719331.

2. Contact us

If you would like any information about the Caravan and Motorhome Club and its activities you can contact us by telephone on 01342 327410 or email You can also write to the Caravan and Motorhome Club at the registered company address above. If you have any queries relating to this Use of Cookies policy, our Privacy Policy or Terms of Use, please contact the Data Protection Officer by letter at the address above or email

You can get in touch by using the form on our Contact us page on our website or call us on 01342 327410.

Thank you for visiting our Partner Portal website.

3. Use of cookies policy

This policy explains how we use cookies and similar technologies on our website.  You can find out more information about who we are and how we use your personal data by reading our Privacy Policy.

3.1. What are cookies and similar technologies?

A cookie is a small file of letters and numbers. When you visit our website cookies get stored on the computer or mobile device you are using, and we are able to access cookies stored from your previous visits. Cookies distinguish your computer or mobile device from others that are used to visit our website.

4.1. What do we use cookies for?

Cookies allow different features of our website to work. They also allow us to analyse how people use our website.

We use the following category of cookies on our website:

Analytics and Optimisation: These cookies collect information about how you use our website. They allow us to count visits and traffic sources so we can measure and improve the performance of our site. All the information these cookies collect is aggregated so we do not use it to learn about your individual use of the website. These cookies help us learn how our website is performing so we can make improvements and enhance your browsing experience.

You can find more information about the individual cookies we use on our website and the purpose of those cookies in Section 10.

5.1. How can you choose which cookies are used?

We will only use analytics and optimisation cookies if you consent by selecting them via the cookie management feature on our website.

You can change your cookie preferences at any time by using the cookie management feature on our website. You may need to reload the page you are viewing for your new preferences to apply.

You can also delete website cookies through your browser, and most browsers have settings that you can use to manage cookies.

6.1. How long do cookies last for?

Some website cookies, known as ‘session cookies’ only last until you close your web browser. Other cookies, known as ‘persistent cookies’ are saved for longer so that they continue between different browsing sessions. You can delete persistent cookies by using the settings in your web browser.

7.1. What other information do we collect from your device?

When you visit our website we automatically collect technical information such as:

●      the browser type and version

●      time zone setting and location

●      browser plug-in types and versions

●      operating system and platform

●      app version (where applicable)

●      language settings

●      the date and time you accessed our website

We use this information to analyse and improve the performance of our website, understand the geographic location of our users, keep our website secure and make sure that our content displays properly on your device.

You can find out more about how we use your personal data by reading our Privacy Policy.

8.1. Changes to this Use of Cookies policy

We will amend this Use of Cookies policy from time to time to ensure it remains up to date and reflects how we use cookies and similar technologies as well as any new legal requirements. Please visit our website to keep up to date with any changes as the current version of this policy will always be posted on our website.

Version no.

Description of change

Date published


Policy published

22 August 2022

9.1. Last update

This Use of Cookies policy (Version 1.0) was published on 22 August 2022.

10.1. List of website cookies

Analytics and optimisation


Where it is from



Registers a unique ID that is used to generate statistical data on how the visitor uses the website.


Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.